Slide 1: Headline (Cover Slide)
🚨 They Make You Panic on Purpose
How Scammers Use Urgency and Fear to Control Your Decisions
(Week 3, Day 1: Anti-Scam Campaign)
Slide 2: Intro - “The Anatomy of Panic”
Imagine receiving a call that says:
“This is the police. Your identity has been linked to a serious crime. You must act immediately or face arrest.”
Your heart races. Thoughts blur. Logic disappears.
You’re no longer thinking — you're reacting.
That’s exactly what scammers want.
Slide 3: Story - “Auntie Lin’s Brush with a Police Scam”
Auntie Lin, 61, a retired schoolteacher, got such a call on a Wednesday afternoon.
The caller claimed to be from the Singapore Police Force. He said her bank account was used in money laundering and she was a suspect in a drug trafficking investigation.
“You must not tell anyone. If you cooperate, we can clear your name. But if you refuse, you’ll be arrested within 2 hours.”
The voice was stern, urgent, and official.
Shaken, Auntie Lin followed instructions.
She stayed on the phone for 6 hours, during which she was told to transfer money to a “temporary safe account” for investigation.
She lost SGD 85,000. Her entire retirement savings.
Slide 4: Why It Worked – The Psychology of Urgency
Scammers use urgency as a weapon because:
🔴 It hijacks your rational brain.
When something feels urgent, we go into “fight or flight” mode.
🔴 It shuts down critical thinking.
You're more likely to follow orders than ask questions.
🔴 It mimics authority.
When urgency comes from “the police,” “your bank,” or “the court,” it feels real.
🔴 It short-circuits decision-making.
You focus on solving the panic, not verifying the source.
Slide 5: The Fear Formula – A Scammer’s Toolkit
Scammers often combine fear + urgency for maximum effect. Here's how:
1. Trigger Fear:
“You’re under investigation.”
“Your child has been kidnapped.”
“Your bank account will be frozen.”
2. Create a Deadline:
“You have 30 minutes to comply.”
“Act before your number is blacklisted.”
“Delay means legal action.”
3. Isolate You:
“Don’t tell anyone. This is confidential.”
“You’re being monitored. Any mistake can be fatal.”
4. Offer a Way Out:
“Cooperate and your name will be cleared.”
“Transfer money to verify your identity.”
“Follow instructions to avoid arrest.”
This formula is not random — it’s engineered manipulation.
Slide 6: Real-Life Examples – “Urgency in Action”
Here are three real scam types that weaponize urgency:
🕵️ Impersonation Scams (Police/ICA/Interpol)
"You are involved in a crime. Act now or face jail."
🏦 Bank Fraud Scams
"Unauthorized transaction detected. Your account will be blocked unless you verify immediately."
📦 Delivery Scams
"Your parcel is detained. Click this link to avoid return or penalty."
All sound urgent. All trigger panic. All are fake.
Slide 7: Scientific Insight – Your Brain on Fear
Neuroscience shows that fear activates the amygdala, the brain’s threat response center.
When this happens:
- Blood flow to the prefrontal cortex (decision-making area) decreases.
- You're primed to react, not reason.
- Scammers rely on this biological switch to override your judgment.
Think of it like a computer virus that disables your firewall.
Once you're scared, you're easier to control.
Slide 8: What You Might Feel (And Why That’s Dangerous)
If a scammer uses urgency and fear effectively, you might feel:
- 😨 Confusion (“Is this real?”)
- 😰 Shame (“Did I do something wrong?”)
- 😱 Panic (“What do I do now?”)
- 😵💫 Obedience (“I better listen to them.”)
These emotions are not random. They are engineered reactions.
The danger? They force you to make fast, emotional decisions, not careful ones.
Slide 9: Red Flags to Watch For
Here are clear warning signs that you’re being manipulated:
🚩 You’re told you’re in serious trouble but can “fix it” with money.
🚩 You're pressured to act immediately.
🚩 You're told not to speak to family or friends.
🚩 The caller refuses to let you hang up.
🚩 Payment is requested via bank transfer, crypto, gift cards, or e-wallet.
If it feels urgent, stop and verify.
Slide 10: What You Can Do Instead (Break the Spell)
Here’s how to break out of the fear spell:
✅ Pause. Say, “I need a moment to process this.”
✅ Verify. Call the official number of the agency (police, bank, etc).
✅ Talk to someone. Fear shrinks when you get perspective.
✅ Ask questions. Scammers hate scrutiny.
✅ Hang up. Real authorities don’t keep you on the line for hours.
Slide 11: Role-Play — Test Yourself
Let’s test you.
Scenario: A caller says, “You have 30 minutes to verify your identity or face legal consequences. Do not tell anyone.”
What do you do?
A) Panic and comply
B) Ask who they are and what case this is
C) Hang up and call the agency’s official number
✅ Correct Answer: C
(Remember, real authorities don’t threaten you or ask for money over the phone.)
Slide 12: Empowerment – Turn Fear Into Control
Here’s the truth:
Scammers depend on your fear to control you.
But you have more power than you think.
🛡️ When you recognize their tactics, you regain control.
🧠 When you stay calm, you make better choices.
💬 When you talk to someone, you break their spell.
Slide 13: From Victim to Vigilant – What Auntie Lin Wishes She Knew
After losing her savings, Auntie Lin said:
“If I had just hung up and called the police hotline, I would have been okay. But I was so scared, I didn’t think straight.”
Her story isn’t rare. It happens every day.
But it doesn’t have to happen to you — or your loved ones.
Slide 14: Take Action Today
Here’s what you can do right now:
📢 Share Auntie Lin’s story with someone vulnerable.
📱 Save official hotlines in your phone (e.g., police, bank, scam helpline).
📚 Learn the signs of emotional manipulation.
🧩 Role-play scam scenarios with family, especially seniors.
🧠 Train your brain to pause when something feels “urgent.”
Slide 15: Final Word – Fear Is a Choice (Once You Know the Game)
Once you understand the game scammers play,
you can choose not to participate.
✅ Urgency is a tactic.
✅ Fear is a trigger.
✅ Knowledge is your defense.
Stay calm. Stay alert. Stay safe.
And never let anyone rush you into regret.
Slide 16: Bonus Resource (Optional for Carousel or End)
🛡️ Need Help or Advice?
Contact your national anti-scam hotline or visit:
[Insert Local Scam Reporting Website or Helpline]
👨👩👧👦 Protect your community.
Teach 1 person what you’ve learned today.